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Product 2026-03-26 3 min read

Digital Experience Monitoring with SessionSight | LoadGen

Heatmaps (rage clicks, dead clicks), session replay, visitor tracking, journey analysis. DEM for Citrix, AVD, Omnissa Horizon.

LoadGen Engineering

Product Strategy

Heatmaps reveal rage clicks and dead clicks. Session replay shows exactly what users saw. Journey analysis correlates with monitoring. Goals and funnels complete the picture.

What is digital experience monitoring (DEM)?

See what users see — not just metrics.

  • Traditional monitoring — Response times, error rates. You know something failed, not why.
  • DEM — Heatmaps, session replay, journeys. You see where users clicked, where they struggled, and what path they took.
  • LoadGen + SessionSight — Testing, E2E monitoring, and DEM in one platform. Competes with ControlUp's core offering.

Heatmaps — rage clicks, dead clicks

Heatmaps show frustration before it becomes a ticket.

  • Rage clicks — Repeated clicks on the same spot. User is stuck or frustrated.
  • Dead clicks — Clicks that don't trigger a response. Broken UI or slow backend.
  • Click density — Where users interact most. Optimize layout accordingly.

Route: /sessionsight/heatmaps

Session replay — watch user sessions

Replay sessions — see exactly what happened.

  • Full replay — Play back user sessions. Mouse movements, clicks, scrolls.
  • Filter by visitor, journey, or time
  • Correlate with monitoring — Session replay + E2E monitoring = complete picture

Route: /sessionsight/replay/{SessionId}

Visitor tracking & journey analysis

Visitors (/sessionsight/visitors, /sessionsight/visitors/{VisitorId}):

  • Visitor list with detail view
  • Session count, last seen, device info

Journeys (/sessionsight/journeys):

  • User paths through the application
  • Funnel analysis, drop-off points
  • Correlate with monitoring profiles

Goals & funnels

Define goals — track conversion.

  • Configure goals and funnels in SessionSight
  • See where users drop off
  • Integrate with alerting for threshold breaches

Route: /config/sessionsight — SessionSight configuration

Correlate with E2E monitoring

Testing + monitoring + DEM — one platform.

  • Load testing — Simulate load, measure capacity
  • E2E monitoring — Continuous UX from real user perspective
  • SessionSight — Heatmaps, replay, journeys

No need to stitch together multiple tools. LoadGen delivers all three.

Reference

Routes reference

FeatureRoute
Dashboard/sessionsight/dashboard
Heatmaps/sessionsight/heatmaps
Journeys/sessionsight/journeys
Session Replay/sessionsight/replay
Replay Player/sessionsight/replay/{SessionId}
Visitors/sessionsight/visitors
Visitor Detail/sessionsight/visitors/{VisitorId}
Config/config/sessionsight

Digital experience monitoring — built in

Heatmaps, session replay, journeys. No separate DEM tool. One platform.

Ready to baseline your environment?

Run the wizard, hit the cockpit, watch the audit trail build itself.

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