Digital Experience Monitoring with SessionSight | LoadGen
Heatmaps (rage clicks, dead clicks), session replay, visitor tracking, journey analysis. DEM for Citrix, AVD, Omnissa Horizon.
LoadGen Engineering
Product Strategy
Heatmaps reveal rage clicks and dead clicks. Session replay shows exactly what users saw. Journey analysis correlates with monitoring. Goals and funnels complete the picture.
What is digital experience monitoring (DEM)?
See what users see — not just metrics.
- Traditional monitoring — Response times, error rates. You know something failed, not why.
- DEM — Heatmaps, session replay, journeys. You see where users clicked, where they struggled, and what path they took.
- LoadGen + SessionSight — Testing, E2E monitoring, and DEM in one platform. Competes with ControlUp's core offering.
Heatmaps — rage clicks, dead clicks
Heatmaps show frustration before it becomes a ticket.
- Rage clicks — Repeated clicks on the same spot. User is stuck or frustrated.
- Dead clicks — Clicks that don't trigger a response. Broken UI or slow backend.
- Click density — Where users interact most. Optimize layout accordingly.
Route: /sessionsight/heatmaps
Session replay — watch user sessions
Replay sessions — see exactly what happened.
- Full replay — Play back user sessions. Mouse movements, clicks, scrolls.
- Filter by visitor, journey, or time
- Correlate with monitoring — Session replay + E2E monitoring = complete picture
Route: /sessionsight/replay/{SessionId}
Visitor tracking & journey analysis
Visitors (/sessionsight/visitors, /sessionsight/visitors/{VisitorId}):
- Visitor list with detail view
- Session count, last seen, device info
Journeys (/sessionsight/journeys):
- User paths through the application
- Funnel analysis, drop-off points
- Correlate with monitoring profiles
Goals & funnels
Define goals — track conversion.
- Configure goals and funnels in SessionSight
- See where users drop off
- Integrate with alerting for threshold breaches
Route: /config/sessionsight — SessionSight configuration
Correlate with E2E monitoring
Testing + monitoring + DEM — one platform.
- Load testing — Simulate load, measure capacity
- E2E monitoring — Continuous UX from real user perspective
- SessionSight — Heatmaps, replay, journeys
No need to stitch together multiple tools. LoadGen delivers all three.
Routes reference
| Feature | Route |
|---|---|
| Dashboard | /sessionsight/dashboard |
| Heatmaps | /sessionsight/heatmaps |
| Journeys | /sessionsight/journeys |
| Session Replay | /sessionsight/replay |
| Replay Player | /sessionsight/replay/{SessionId} |
| Visitors | /sessionsight/visitors |
| Visitor Detail | /sessionsight/visitors/{VisitorId} |
| Config | /config/sessionsight |
Digital experience monitoring — built in
Heatmaps, session replay, journeys. No separate DEM tool. One platform.
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